5 red flags you're ignoring from your salon team (and what they're really telling you)

If you manage a team in your salon or beauty business, chances are you've had at least one team member who's made your life harder than it needs to be...

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Why you're attracting the wrong salon applicants (and how to fix your job ad)

If your job ad keeps pulling in applicants who are unqualified, only half available, or treating the role as a side gig, the ad itself is usually the ...

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How to train new salon staff (and how long it actually takes)

One of the questions I get asked most is what my process is for training new team members, and how long it takes before they are making money. There i...

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Skilled vs unskilled: which should you hire for your salon?

When it is time to grow your team, one of the first decisions you face is whether to hire someone already skilled and experienced, or a trainee you mo...

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4 signs you're ready to hire your first team member

Hiring your first team member is exciting and a little terrifying at the same time. The hardest part is knowing when you are actually ready. Waiting t...

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How to keep good staff (and stop the turnover cycle)

Finding good people is hard enough, and keeping them is where most beauty business owners come unstuck. The question I get asked most is how to build ...

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The real cost of discounting in your beauty business (and what to do instead)

When business slows down, it can be tempting to throw out a quick discount just to fill your books. I get it — a gappy calendar feels uncomfortable, a...

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Why stock control matters for your beauty business

Stock control might not be the most glamorous topic in the beauty industry, but it can make or break the way clients perceive your professionalism — a...

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13 strategies to fast-track your beauty business growth

As we head into the busiest time of year for salons, the lead-up to Christmas is the perfect opportunity to hit big business goals. But success doesn’...

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7 Reasons beauty businesses fail (and how to avoid them)

After 11 years of running a successful beauty salon and coaching hundreds of other salon owners, I’ve noticed clear patterns in what causes beauty bus...

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"Hire slow, and fire fast" - How to make tough staffing decisions in your beauty business

One of the hardest parts of running a beauty salon isn’t dealing with clients — it’s managing your team.

Over my 11 years as a salon owner and as a b...

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Royalty is Loyalty: How high client retention fuels rapid salon growth

One of the most common questions I hear from salon owners is: “Why aren’t all of my clients coming back?” 

In my 11 years as a salon owner and 16 yea...

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I’m living proof that a 7-figure beauty business is possible for you

I started out from my spare room 12 years ago, doing every single thing myself and feeling completely overwhelmed. Bit by bit, one mistake at a time, I grew it into something profitable that no longer depends on me being there every day.

Now I teach beauty business owners everything I've learned, so you can get there faster and with a whole lot less stress.

READ MY JOURNEY

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