Following up with clients after their appointment is one of the simplest, most powerful retention tools you have, and most beauty business owners skip...
When a client sits with you every two or three weeks for an hour at a time, a real rapport builds, and that is exactly what you want. Returning client...
Sooner or later, every beauty business owner faces a complaint that stings, the client who flips out, makes a scene, or leaves a cutting message. It h...
A one-star review online stings, and if you have been in business long enough, one is coming. You simply cannot please everyone, and a flawless five-s...
I’m living proof that a 7-figure beauty business is possible for you
I started out from my spare room 12 years ago, doing every single thing myself and feeling completely overwhelmed. Bit by bit, one mistake at a time, I grew it into something profitable that no longer depends on me being there every day.
Now I teach beauty business owners everything I've learned, so you can get there faster and with a whole lot less stress.
READ MY JOURNEY
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