The Beauty Business AI Masterclass โ€” Resource Pack
Lauren Lappin

The Beauty Business
AI Masterclass

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Lauren Lappin

The Beauty Business AI Masterclass
Resource Pack

Every prompt, tool, and checklist from the session โ€” ready to copy and use

Welcome

Your masterclass in one place

Everything from the session is here โ€” every prompt, every tool, every step โ€” so you can work through it at your own pace without pausing and rewinding the recording every two minutes.

Start with the Setup Checklist. Do it once, do it properly. Everything else builds on those foundations. Then come back to the prompts, tools, and sections as you need them.

Every prompt has a Copy button. One click, straight into Claude. No retyping, no reformatting.

Questions? Email Lauren at [email protected]

Do this first

Setup checklist

These 10 steps take about 20 minutes. Do them once and you're set for everything else in this pack.

  1. 1

    Download the Claude desktop app

    Go directly to claude.com/download โ€” not Google, not a third-party site. Download for macOS or Windows. Verify it says "Anthropic" as the developer.

    • The iOS/Android app is for chatting only โ€” you can't use Cowork, scheduled tasks, or file access on mobile
    • For everything in this masterclass, you need the desktop app on a computer
  2. 2

    Choose your plan

    All prices are USD. Appears on your bank statement as "Anthropic."

    • Free Chat only, limited usage โ€” good for testing before committing
    • Pro โ€” $20/mo (~$30 AUD) Recommended starting point. You'll hit token limits if you use it heavily
    • Max โ€” $100/mo Lauren's plan. For daily heavy users. Hasn't run out of tokens once
  3. 3

    Set up your global instructions

    This is how you tell Claude who you are and how to write for you โ€” across every single chat.

    • Claude โ†’ your name (bottom left) โ†’ Settings โ†’ General โ†’ Instructions for Claude
    • Run the Brand Voice Prompt (Prompt 1 below) in a new chat โ€” it'll interview you and then write your preferences block
    • Once Claude writes it, copy the output and paste it into this settings box
    • Refine it over time as you use Claude โ€” add rules, correct things, update as your business changes
  4. 4

    Turn off the privacy toggle

    Settings โ†’ Privacy โ†’ "Help improve our AI models" โ†’ Toggle OFF.

    When this is on, your chats can be shared to train the model. Turn it off once and it stays off. Claude is still more secure than most AI tools โ€” this just makes it tighter.

  5. 5

    Turn on memory

    Settings โ†’ Capabilities โ†’ Memory

    • โœ“ "Search and reference past chats" โ†’ ON
    • โœ“ "Generate memory from chat history" โ†’ ON

    This lets Claude remember things between separate chats โ€” what you've worked on, your preferences, rules you've taught it. It gets noticeably smarter the more you use it.

  6. 6

    Turn on artifacts

    Settings โ†’ Capabilities โ†’ Visuals

    • โœ“ Artifacts โ†’ ON
    • โœ“ "Show artifact inline" โ†’ ON

    Artifacts are the documents, HTML files, and spreadsheets Claude builds for you. With inline on, you can see and interact with what it's made right inside the chat window.

  7. 7

    Set domain access

    Settings โ†’ Capabilities โ†’ Domain allow list โ†’ Set to All domains.

    This lets Claude access any website, link, or URL you share with it.

  8. 8

    Import your history from ChatGPT (if relevant)

    Run Prompt 2 from the Prompts section in a new ChatGPT chat. It exports everything ChatGPT has stored about you in a clean, organised format.

    • Paste the output into Notes or a Google Doc first โ€” read through before adding to Claude. Delete anything old or irrelevant (past staff rosters, outdated business info, random chats from years ago)
    • Then paste the cleaned-up version into Claude โ†’ Settings โ†’ Capabilities โ†’ Memory โ†’ "Add to memory"
    • You can also click "Start import" in that same settings section โ€” Claude generates a shorter version of the prompt automatically if you prefer
  9. 9

    Connect your tools

    Claude โ†’ Customize โ†’ Connectors โ†’ Browse connectors

    • Search for and connect the tools you use every day: Google Drive, Canva, Notion, Kajabi
    • For tools not in the directory (like Kajabi): click Add custom connector, give it a name, then ask Claude in a chat: "Walk me through connecting [tool] to Claude via a custom MCP server" โ€” done in about 5 minutes
    • Set permissions to "Needs approval" to start. Switch to "Always allow" on low-risk tools like Canva once you're comfortable
  10. 10

    Correct Claude and commit things to memory

    Claude isn't perfect, especially early on. When it uses a phrase or style you hate, call it out and ask it to remember.

    • Example: "You used contrast framing again โ€” 'it's not X, it's Y'. Commit to memory: this is not allowed in any content you write for me."
    • After two or three corrections, it sticks. You can actually watch it catch itself in its thinking process
    • Don't be precious about being blunt โ€” Claude responds well to direct feedback
Copy and paste

The prompts

Hit the copy button and paste straight into Claude. Replace anything in [square brackets] with your own details first.

Prompt 1 โ€” Brand Voice Setup
Run this in a new Claude chat. It'll interview you about your business and voice, then write a "Personal Preferences" block for you. Once it's done, copy the output and paste it into Settings โ†’ General โ†’ Instructions for Claude.
You're going to help me write my Claude Personal Preferences, so everything Claude writes for me sounds like me, not generic AI.

First, interview me. Ask these one at a time, and wait for my answer before the next:

โ€ข What's your business and who do you help?
โ€ข How would your favourite client describe the way you talk?
โ€ข Three words that feel like your brand, and three that really don't?
โ€ข How do you like AI to talk to you (warm and casual, short and direct, etc.)?

[Paste one or two things you've written that sound like you โ€” an old caption or an email]

Then write me a tidy "Personal Preferences" block I can copy straight into my Claude settings: who I am, who I help, my tone and voice, my do's and don'ts, and my go-to phrases. Keep it concise.
Prompt 2 โ€” Import Your Memory from ChatGPT
Run this in a new ChatGPT chat โ€” not Claude. It exports everything ChatGPT has stored about you in a clean, categorised format you can review and selectively paste into Claude's memory. Read through the output before importing โ€” delete anything outdated or irrelevant first.
Export all of my stored memories and any context you've learned about me from past conversations. Preserve my words verbatim where possible, especially for instructions and preferences.

## Categories (output in this order):

1. **Instructions**: Rules I've explicitly asked you to follow going forward โ€” tone, format, style, "always do X", "never do Y", and corrections to your behavior. Only include rules from stored memories, not from conversations.

2. **Identity**: Name, age, location, education, family, relationships, languages, and personal interests.

3. **Career**: Current and past roles, companies, and general skill areas.

4. **Projects**: Projects I meaningfully built or committed to. Ideally ONE entry per project. Include what it does, current status, and any key decisions. Use the project name or a short descriptor as the first words of the entry.

5. **Preferences**: Opinions, tastes, and working-style preferences that apply broadly.

## Format:

Use section headers for each category. Within each category, list one entry per line, sorted by oldest date first. Format each line as:

[YYYY-MM-DD] - Entry content here.

If no date is known, use [unknown] instead.

## Output:
- Wrap the entire export in a single code block for easy copying.
- After the code block, state whether this is the complete set or if more remain.
Prompt 3 โ€” Canva Carousel from a Template
Use this with the Canva connector active in Claude. You need a share link from your own Canva account โ€” open the template in your account, click Share Design, and copy that link (not the public browse URL). Attach any relevant context โ€” a podcast transcript, caption, or piece of your own writing.
Analyse this Canva template, especially number of words per section:

[LINK TO CANVA TEMPLATE]

Then, plan a new carousel with text for each slide.

My topic is: [INSERT YOUR TOPIC HERE]

Finally, make a carousel with my new text using the template. [attach any relevant information to the chat as well]
Prompt 4 โ€” Build Your Own Carousel Creator
Use this in Claude Chat to build a custom HTML carousel maker โ€” a file that lives on your computer, opens in Chrome, and always outputs on-brand slides. Fill in your brand details before you paste it. See the Carousel Creator section below for a download of Lauren's own version as a reference point.
I want you to build me a custom HTML carousel maker I can save to my computer and reuse forever.

Here's what it needs to do:
โ€ข I type or paste my slide text into input fields
โ€ข It auto-formats everything in my brand fonts, colours, and style โ€” I should never have to adjust spacing or alignment manually
โ€ข I can add, duplicate, and delete slides
โ€ข There's a toggle between a light and dark background version
โ€ข Each slide downloads as a PNG file (or all slides download together as a ZIP)
โ€ข The file works when I open it in Chrome โ€” offline, no internet needed

My branding details:
โ€ข Brand colours: [paste your hex codes โ€” background, text, accent]
โ€ข Fonts: [your brand fonts โ€” e.g. DM Sans for body, Cormorant Garamond for display text]
โ€ข Name and handle to appear on slides: [e.g. @yoursalon or your full name]
โ€ข Slide dimensions: [e.g. 1080ร—1080px for square feed, 1080ร—1350px for portrait]
โ€ข Any logo or profile image? [yes/no โ€” if yes, you'll upload it once you start building]

Ask me any questions until you're 99% confident you know what I want, then build the whole thing as a single HTML file.
Stop the scroll

The RISE hook formula

You only ever need 2โ€“3 elements โ€” not all four. Pick the combination that fits your content and makes it feel like it was written for one specific person.

R
Recognisable
Something familiar to your target market โ€” a brand, a place, a scenario they've lived. Makes them feel seen before you've said anything.
I
Identity
Call out who they are โ€” or who you are. Salon owner. Solo lash artist. Beauty business owner with a team. 2026 bride. Be specific.
S
Specific
Concrete details, not vague language. "12 years" not "years of experience." "My most expensive hire" not "a mistake I made."
E
Effect
The viewer payoff โ€” the clear promise of what changes for them after consuming your content. What do they walk away with?
Example using S + I + E:  "12 years as a salon owner. Hiring the most skilled person I could find was my most expensive mistake. Six lessons I wish I'd learned first." โ€” Specific numbers, identity call-out, and a clear effect (lessons they'll actually use).
Keep it simple

Your tool stack

You don't need 155 tools. You need these ones. Most of them connect directly into Claude so you're not bouncing between apps all day.

Tool What it does Where to get it Cost
Claude
Your AI โ€” the core of everything in this masterclass. Chat, Cowork, Design, and Code all live here.
claude.com/download
~$30 AUD/mo (Pro)
Wispr Flow
AI dictation โ€” talk instead of type. Corrects grammar, adds punctuation and line breaks automatically, and remembers your unusual words and spellings. Works on desktop and iOS. Lauren uses it for almost everything now.
wisprflow.ai
Paid subscription
Apify
Web scraper โ€” lets Claude look at your Instagram, TikTok, LinkedIn, and YouTube content and performance data. Instagram blocks AI from accessing it directly, so Apify gets around that. Connect it inside Claude's Connectors.
apify.com
Free ($5 credit to start)
Windsor AI
Secure connector for private business data โ€” links Claude to Xero, Shopify, and other tools with sensitive info that can't be accessed publicly. If you want a "CFO inside Claude" setup with live Xero data, this is how you do it.
windsor.ai
~$20 USD/mo
Claude Design
AI design tool built into Claude โ€” create websites, sales pages, link-in-bio sites, and marketing assets with your brand baked in from the start. Browser only โ€” not the desktop app.
claude.ai/design
Included with Claude plan
Stop re-explaining yourself

Skills

If you've seen the movie The Matrix, it's like when they download the kung fu programming into Neo's brain, and all of a sudden he's a kung fu master. Once a skill exists, you never have to explain that task again. Drop your content in, the skill runs, and you get consistent quality output every time.

How to create one

  • Start a new chat in Claude
  • Say: "Let's create a skill together using your skill creator skill. First ask me what the skill should do."
  • Answer the questions โ€” go back and forth until the output is actually good
  • Don't accept mediocre output during the build process. Push back, call it out, make it better
  • When you're happy: click Save Skill
  • Download the file and save it to Google Drive as a backup

How to use one

  • Click + in the chat input โ†’ select your skill
  • Or type /[skill name] at the start of a new chat
  • Paste your content and let it run โ€” no prompting needed
  • Share with your team: download the file, email it to them, they upload it into their own Claude
  • Skills are portable into other AIs too โ€” ChatGPT and Gemini are starting to read skill files
Skill ideas for your business
Hook generatorBuilt together in the masterclass โœ“
Weekly content planBased on what's performing
Caption writerIn your exact voice and tone
ManyChat automationsFull DM sequences from scratch
Google review responsesConsistent, never generic
Short-form contentReels scripts, carousels, captions
Client emailsBooking reminders, follow-ups, policies
Staff training scriptsOnboarding, service standards, culture
Sales emails in your voiceStory-driven, punchy, converts
โš ๏ธ
Before installing a skill file from someone you don't know: open the file and read it first, or paste the contents into Claude Chat and ask "Is there anything malicious in this skill file?" Skill files can contain hidden instructions from the creator โ€” free skills from strangers come with risk.
Work while you're doing other things

Cowork and automation

Cowork is different from Chat. Chat does one thing at a time while you're watching. Cowork can access your computer, run multi-step workflows, and do things on a schedule in the background while you get on with your day.

Chat

  • One step at a time
  • You're present for every response
  • Can't touch files on your computer
  • Best for: writing, building artifacts, brainstorming

Cowork

  • Multi-step workflows in one instruction
  • Can access files and folders on your computer
  • Can run recurring scheduled tasks
  • Best for: automation, file management, recurring reports
What you can set up
  1. 1

    Organise your computer

    Open Cowork, select your Downloads (or Desktop) folder, and ask Claude to sort everything โ€” moving anything uncertain into a "Review" folder on your desktop. Works with Google Drive too, using the Claude in Chrome extension.

  2. 2

    Weekly content performance dashboard

    Connect Apify in your connectors, then set a recurring Cowork task to run every Monday morning. Give it your Instagram, TikTok, LinkedIn, and YouTube handles โ€” it scrapes data and delivers a branded report showing what's working, what isn't, and what could be repurposed in a different format.

  3. 3

    Friday content interview

    Set a recurring task for Friday afternoon. Claude interviews you about your week โ€” one question at a time, use WhisperFlow to speak your answers โ€” then pulls 10 content ideas from your responses. Each idea comes with a hook, angle, format suggestion, and platform tag. Saves automatically to a folder on your computer so you go into the weekend with your content sorted.

  4. 4

    Morning briefing (Gmail + Google Calendar users)

    Set a recurring morning task that delivers a daily file โ€” your most urgent emails, who needs a response, what's in your calendar. Can be configured to email it directly to you so it's waiting when you open your laptop.

  5. 5

    "CFO inside Claude" โ€” Xero via Windsor AI

    Connect Xero (or Shopify) to Claude via Windsor AI for a secure link to your real financial data. Ask Claude: "What does my cashflow look like this month vs last year?" or "What percentage of revenue am I spending on wages โ€” is that a healthy number?" Live data, no spreadsheet open, no waiting on your bookkeeper.

๐Ÿ’ก
Scheduled tasks only run while your computer is awake and Claude is open. If a task didn't run on schedule, it'll kick off automatically as soon as you open Claude. On a laptop you close regularly, set recurring tasks for times you're normally working.
Design without a designer

Claude Design

Browser-only tool for building websites, sales pages, and marketing assets. You're essentially sitting next to a designer and just telling them what to change. Lauren used it to build the sales page for this masterclass and a link-in-bio site replacing Linktree โ€” both in under two hours, zero design skills required.

๐ŸŒ
Access at: claude.ai/design  โ€” Browser only. This is not in the desktop app. Sign in with your same Claude account.
  1. 1

    Create your Design System first

    Before you build anything, create a Design System for your brand. Upload your brand guidelines PDF and Claude will set your fonts, sizes, colours, and rules. It checks each element with you before locking it in.

    • Don't have brand guidelines yet? Ask Claude Chat: "Help me create a brand guidelines PDF. My fonts are [X], colours are [hex codes], and here are my rules: [list them]." Basic but functional โ€” just enough to get started
    • If you have multiple brands (salon + personal brand), create a separate Design System for each
  2. 2

    Start designing โ€” just describe what you want

    "I want a bright, bold editorial link-in-bio site for my personal brand." Answer its questions, choose from three initial options, then refine. Give it your links, handles, and any images you want included. Tell it to change button colours, move things around, add sections โ€” just like briefing a designer in real time.

  3. 3

    Export and get it onto your website

    Click Share โ†’ Export โ†’ Standalone HTML. Then go to Claude Chat and ask: "I just exported a page from Claude Design as HTML. I have a [Squarespace / Kajabi / Showit / Shopify] site โ€” how do I get this onto my website? Walk me through it step by step." It'll give you exact instructions for your platform.

๐Ÿ’ก
The more you use Claude Design, the more comfortable it feels โ€” but the first time will still feel like magic. Just go in and describe what you want. The chat is right there if you need it. You literally cannot break it.
Keep your work organised

Projects

Think of each project as a separate team member. They have their own instructions, their own files, and their own context. What happens in one project doesn't bleed into another.

What to put in a project

  • Separate custom instructions for that project's purpose
  • Your brand guidelines document
  • Social media plan or content strategy
  • Brand voice examples and writing samples
  • Any reference files Claude should always have access to

Project ideas

  • [Your salon/business name] Marketing
  • Podcast content
  • Client work (totally separate from your own marketing)
  • Staff training and HR
  • Personal brand / your coaching business
๐Ÿ’ก
If Claude is mixing up your personal brand content with your salon work โ€” or your client work with your own marketing โ€” the fix is simple: put them in separate projects. The confusion stops immediately.
Go further

What else could you build?

Claude isn't just for writing captions and emails. Once you get comfortable, you can ask it to build actual tools โ€” things that run on your computer and do a specific job for you, over and over again. Here are some real examples to spark ideas.

Real builds from Lauren's business
What she built What it does How you could use it
Podcast content pipeline
A Python script that downloads each new podcast episode automatically, then turns it into 7 pieces of content โ€” blog post, email, carousel, captions, Reels scripts, quote cards, and show notes. Runs every week without Lauren touching it.
Have a podcast? Any long-form content (YouTube, webinars, trainings) can feed the same pipeline. One recording โ†’ a week of content.
Instagram Reels downloader
A Python script that downloaded all 200+ Reels from Lauren's Instagram account in one go and saved them to her computer โ€” ready to upload to TikTok and YouTube Shorts for repurposing.
Years of content you've already made, sitting on Instagram. This gets it off the platform and into a folder on your computer in minutes.
Ideas for your business
Custom spreadsheetsP&L tracker, wage calculator, service pricing tool
Google FormsClient intake, team feedback, consultation prep
Booking confirmation emailsAuto-personalised based on service booked
Staff training portalHTML page with SOPs, scripts, and standards
Content repurposing pipelineAny long-form content โ†’ multiple formats
Weekly reporting dashboardPull data from your booking system and visualise it
Client welcome packBranded HTML page with policies and what to expect
Referral trackerSpreadsheet that tracks who referred who and rewards
Social media archive toolDownload your content library from any platform
New hire onboarding checklistInteractive day-one checklist for new team members
Monthly business summaryRevenue, top services, and no-shows in one report
Price increase commsEmail and caption templates ready to go when you raise prices
How to ask Claude to build something for you
Not sure where to start? Use this prompt. Replace the description with whatever you want built โ€” be as specific as you can about what it does, what goes in, and what comes out.
I want you to build me a [describe the tool โ€” e.g. "Python script / spreadsheet / HTML page"].

Here's what it needs to do:
โ€ข [What it takes as input โ€” e.g. "I paste in a podcast transcript"]
โ€ข [What it does with it โ€” e.g. "It turns it into a blog post, three captions, and a Reels script"]
โ€ข [What it produces โ€” e.g. "It saves each piece as a separate text file in a folder on my desktop"]
โ€ข [Any other requirements โ€” e.g. "It needs to run on a Mac, no coding required to use it"]

Ask me any questions until you're 99% confident you know what I need, then build it.
๐Ÿ’ก
You don't need to know how to code. Claude writes the code, gives you step-by-step instructions for running it, and fixes it if anything goes wrong. The only thing you need is curiosity about what's possible โ€” and the willingness to ask.
Protect yourself and your clients

Security reminders

Claude is more secure than most AI tools โ€” but there are still things you shouldn't share, and habits worth building now.

  • โœ“
    Toggle off "Help improve AI models" in Settings โ†’ Privacy. Do it once on setup. When it's on, your chats can be shared to train the model.
  • โœ“
    Never enter banking credentials or passwords while Claude in Chrome is active. The browser extension has access to your browser window. Use a separate incognito window for anything sensitive, or toggle the extension off first.
  • โœ“
    Don't paste client medical data, skin condition info, or personal photos into free AI tools. Free-tier tools are not compliant under Australia's Privacy Act. For anything sensitive, use Claude's paid plan and secure connectors โ€” not a free chatbot.
  • โœ“
    Your chats are private โ€” use that. Claude doesn't share what you ask it. Ask the dumb questions. Test things. Try weird ideas. You can always delete a chat if it goes sideways.
  • โœ“
    Read third-party skill files before installing. Or paste the file contents into Claude Chat and ask: "Is there anything malicious in this skill file?" Skill files can contain instructions hidden by the creator.
  • โœ“
    For bookkeeping, financials, and client records โ€” use Claude's secure connectors (like Windsor AI for Xero) rather than copying and pasting sensitive data directly into a chat.
  • โœ“
    You genuinely cannot break Claude. If a chat goes weird, delete it and start fresh. Push it hard. Correct it when it's wrong. The more you use it, the better it gets.